Last Updated: July 28, 2022
To support delivery of our Services, Secureframe, Inc. ("Secureframe") (or one of its Affiliates) uses service providers (each, a "Subprocessor") that may store and process Customer Data (which may contain personal data). This page provides important information about the identity, location and role of each Subprocessor. Secureframe engages different types of sub-processors to perform various functions as explained below. Terms used on this page but not defined have the meaning set forth in the Terms of Service or if applicable, the superseding written agreement between Secureframe and Customer (the "Agreement").
Secureframe currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications.
Prior to engaging any Subprocessor, Secureframe performs commercially reasonable diligence to evaluate their security, privacy and confidentiality practices, and executes an agreement implementing its applicable obligations.
Depending on the geographic location of a Customer or their authorized users, and the nature of the Services provided, Secureframe may also engage one or more of the following Affiliates as Subprocessors to deliver some or all of the Services to a Customer.
As our business grows and evolves, the Subprocessors we engage may change. We will provide the owner of Customer’s account with notice of any new Subprocessors and an opportunity to object, in accordance with the Agreement, along with posting such updates here.
|Entity Name||Purpose for Processing||Entity Country|
|Amazon Web Services, Inc.||Hosting / Cloud Platform||United States|
|Salesforce, Inc.||Hosting / Cloud Platform||United States|
|Retool, Inc.||Customer Provisioning and Administration||United States|
|Twilio, Inc.||Email communications about Customer’s use of the Services and related product engagement||United States|
|Functional Software, Inc. (Sentry)||Error identification, tracking and resolution||United States|
|Catamorphic Co. (LaunchDarkly)||Feature Flag Management||United States|
|Secureframe Europe Limited||United Kingdom|