Bogged down with long and repetitive security questionnaires when selling to enterprise.

Spending days and money with external consultants to meet compliance requirements.

Looking to get SOC 2 and ISO 27001 to meet customer expectations and find a competitive advantage.

Feeling stressed by the unknown and complex compliance process.

Searching for an expert partner to guide them through SOC 2 and ISO 27001 for the first time.

Stream, a creator of enterprise-grade activity feed and chat APIs, was rapidly growing and moving up market to larger enterprises. However, to sell into these larger companies, Stream had to go through long and repetitive security questionnaires that took days of manual effort, external consultants, and took team members away from their core work. 

To streamline the security process and speed up sales cycles, Stream decided to pursue both SOC 2 and ISO 27001 certification as they have customers both in and outside of the United States. 

However, once Stream decided to go down the certification route, they quickly realized the amount of manual work and evidence collection that would be required to get SOC 2 and ISO 27001 certified.  

“Traditionally, you’d get an external consultant. But they’d essentially turn everything into piles of documents that we had to go through, and we wanted to avoid more manual work,” says Tommaso Barbugli, Co-Founder and CTO of Stream.

That’s when Tommaso started to search for a solution that would integrate with their existing tech stack to automate the evidence collection process and avoid changing their processes and workflows. 

He wanted to make sure that whatever solution he chose had all the necessary integrations, could provide both SOC 2 and ISO 27001 compliance support, and walk his team through their first certification process. 

Needing SOC 2 and ISO 27001 to demonstrate security to enterprise customers, but stressed about first-time process

Stream is a creator of enterprise-grade cloud components that make it easier for software teams to add in-app chat and activity feeds to their products without reinventing the wheel. Their scalable APIs and SDKs come with all the building blocks to ship a custom white-label experience that rivals today’s leading social platforms.

How Stream Saved Hundreds of Hours and Had Zero Delays Getting SOC 2 and ISO 27001 Compliant With Secureframe

“I would definitely recommend Secureframe. Secureframe was instrumental in helping us get SOC 2 and ISO 27001 certified. We always felt like we were talking to experts in the field. Compared to other competitors, choosing Secureframe is a no brainer."

Tommaso Barbugli, Co-Founder and CTO, Stream

Completed SOC 2 Type 1, SOC 2 Type II, ISO 27001 Stage 1 and ISO 27001 Stage 2 with zero issues or hassle.

Hundreds of hours of time and effort saved for Stream’s busy team.

Sales cycle accelerated by weeks and countless sales opportunities unlocked by being certified.

Improved security posture and more secure onboarding/offboarding of employees to maintain security

Stream saved hundreds of hours of manual work required by partnering with Secureframe to get their SOC 2 and ISO 27001 certifications. 

“Secureframe easily saved us hundreds of hours on evidence collection, implementing new HR policies, and polishing up our security infrastructure. I could focus on my core work and not worry about the compliance process.”

Despite how tedious the process of obtaining a SOC 2 and ISO 27001 certification can be, Stream found the process to be seamless and had zero problems or delays. They were able to get audit-ready within just a couple months compared to the 9 to 12 it can take when businesses choose to take on the process by themselves. Plus, because they had Secureframe by their side, the team felt confident that they would pass their audit without an issue. 

“We had pretty much no issues. We got the certificates we wanted without any delays, and I always felt like I had Secureframe’s support whenever I needed it.”

Tommaso also noticed that sales cycles were accelerated. 

“Before having the security certifications, we would take months going back and forth with our customers’ security teams. Now, it’s just weeks. Our customers feel more confident working with us, plus it’s a massive competitive advantage.”

Plus, as a growing company, Stream appreciated how the audit process helped them improve their overall security posture. 

“Security isn’t just a sales thing. It’s important for the company. That’s been a huge value add of going through this process. We’ve cleaned up our onboarding and offboarding processes, implemented company wide security training, and have robust policies in place that will scale with us.”

Given the support Stream received as well as how seamless the experience was with getting SOC 2 and ISO 27001 audit ready, Tommaso highly recommends Secureframe to anyone, especially those going through the audit process for the first time. 

“My experience has been great from the beginning until now. Secureframe was instrumental in helping us get SOC 2 and ISO 27001 certified.” 

“I would definitely recommend Secureframe. We always felt like we were talking to experts in the field and got great support. Compared to other competitors, choosing Secureframe is a no brainer. I would make the same choice again.”

Hundreds of hours saved, SOC 2 and ISO 27001 compliance achieved without delays, and enterprise sales cycles accelerated

Ability to achieve SOC 2 and ISO 27001 compliance in one easy-to-use platform.

Expert guidance and support to make SOC 2 and ISO 27001 compliance easy and seamless.

Robust software integrations that linked with existing tools and automatically gather evidence for SOC 2 and ISO 27001 requirements.

Introductions to leading pen testing partners and auditors from the beginning.

Dedicated customer success manager and compliance experts who were quick to provide answers and expertise.

After someone from Tommaso’s network who he respected recommended Secureframe, he scheduled a demo to learn more about the platform. 

“The demo was great. They had an answer for all of our questions. It felt like Secureframe was an expert in the field and knew exactly how to get us certified. That really helped increase my confidence in moving forward with them.”

Tommaso liked that Secureframe offered both SOC 2 and ISO 27001 compliance, and that the platform had integrations with the tools Stream already used so they didn’t need to introduce any new changes to their workflow. It made the decision easy.

Given this was Stream’s first time, Stream needed a good deal of support, which Secureframe was happy to provide through their dedicated customer success manager and compliance manager. 

“We got a lot of support from the Secureframe team every step of the way. They connected us with our third party pen tester and if we had a question, they replied immediately. It removed a lot of pressure off me to have to figure everything out. Secureframe told me all the necessary steps to complete, and I could simply assign it to different team members and not worry about it.”

Using the platform, Secureframe created a checklist of all the necessary steps and documentation Stream needed, security checks that had to be carried out, and what sort of evidence needed to be gathered to pass the SOC 2 and ISO 27001 audit. Secureframe was able to automate a lot of the evidence collection process through its 40+ integrations.

“We just needed to connect our tools to the platform, and it streamlined the entire evidence collection process. That was a huge time saver with collecting data.”

Tommaso also appreciated the fact that Secureframe didn’t use agents to collect evidence, helping him feel more secure about the evidence collection process.

With Secureframe’s deep expertise, support and guidance, Stream obtained both their SOC 2 and ISO 27001 certification without any delays. 

“Secureframe was really helpful in eliminating all possible problems with other vendors or the audit process. We had a goal in mind to get our SOC 2 and ISO 27001 certifications, and we achieved it. It would have definitely been more stressful without Secureframe.”

Secureframe’s robust integrations and hands-on expert support enables fast and seamless SOC 2 and ISO 27001 compliance

Launching a new product that sat at the center of customers’ architecture.

Looking to demonstrate the product’s trustworthiness. 

Seeing compliance with SOC 2 as one way to build trust.

Searching for experts and tools to help them through the complex SOC 2 process.


When SaaS business Hasura developed a powerful new digital product that sits at the center of customers’ data architecture, they knew that demonstrating the product’s trustworthiness would be key to its success.

“Security is of the utmost importance to our customers,” says the compliance team at Hasura. “We were going after a lot of healthcare, insurance, and financial services companies and their first question was always whether we had best-in-class security controls in place and our products were secure.”

One way to build vital trust in Hasura’s new solution was through compliance with industry standards such as SOC2. 

“It was always on our timeline to become SOC 2 compliant and demonstrate strict controls,” says the team. “As we prepared to launch the new product, it became super-high priority that we proactively get that compliance done, rather than waiting and creating more work and issues further down the line.”

As it was Hasura’s first time pursuing SOC 2, and they knew the process was complex and specialized, they began looking for specialists and tools that could help them.

That’s when they discovered Secureframe—an innovative solution that helps automate SOC 2 compliance.

“As we prepared to launch the new product, it became super-high priority that we proactively get that compliance done.”

Keen to demonstrate the trustworthiness of a newly launched product through compliance with SOC 2

Hasura is a software technology company that builds developer tooling products, including open source tools, backend-as-a-service and platform-as-a-service products. 

The company’s GraphQL Engine gives customers instant GraphQL and REST APIs that unify their data and power their modern applications.

How Hasura Saved 360+ Hours Getting SOC 2 Compliant With Secureframe

“Secureframe offers the complete package for getting your SOC 2 report fast."

Just 3 months to go from zero compliance to being SOC 2 compliant.

Blown away by the always-there support they received from Secureframe.

Hasura’s team saved a month and a half of work and effort by partnering with Secureframe to achieve their SOC 2 report. 

“We derived a lot of value from Secureframe’s product and our engagement with their team,” says Hasura’s Compliance team. “Instead of having to figure things out for ourselves, we could use Secureframe’s tools to automate much of the process and turn to their team for advice when we needed them. I’d estimate we saved a month and a half, for sure.”

SOC 2 brings reassurance to prospects that Hasura and its products are secure.

“Being able to provide SOC 2 in the RFIs of potential clients has enabled us to speed up the sales cycle,” says the team. “The availability of a SOC2 report has meant we have audited third-party-certified answers to most of the security questions that an IT department poses.” 

Alongside the weeks of time saved, Hasura appreciates the hands-on, always-there support they received from Secureframe. 

“Secureframe handled so many pieces of the SOC 2 process for us that we didn’t have the technical knowhow to do,” says the team. “We’d 100% recommend Secureframe. Secureframe is the complete package and made our lives at Hasura a lot easier.”

45 days of manual work saved, faster sales cycles, and the foundations laid for future growth

Software integrations that link with existing tools and automatically gather evidence of SOC 2 compliance.

Investigation into their current security controls, including scanning of cloud infrastructure.

Clear action points provided via easy-to-use online portal to address areas of vulnerability.

Technical requests from auditors untangled and turned into straightforward and achievable tasks.

Dedicated customer success manager and compliance experts always available to provide answers and expertise.

When another Secureframe customer—whose judgment Hasura trusted completely—recommended Secureframe, they were eager to investigate. 

After reaching out to Secureframe, Hasura jumped on a kick-off call and never looked back. They appreciated that Secureframe’s solution not only incorporated an easy-to-use digital platform to automate and streamline SOC 2, but also a dedicated customer success manager to lead Hasura through the process. 

Secureframe had such a tried-and-trusted process, they told Hasura they could deliver a SOC 2 report in a matter of weeks.

First, Secureframe reviewed Hasura’s existing controls, including scanning the company’s cloud infrastructure. From there, they outlined key areas for Hasura to focus on and worked with them to develop robust compliance policies. Using its intuitive online platform, Secureframe laid out key action points for the team to complete over the coming weeks in order to be fully prepared for audit. 

As the audit drew nearer, Secureframe made the auditor’s lengthy and technical list of 250 document requests more manageable with automated evidence collection.

“One of the challenges of passing these kinds of audits is that the language is incredibly technical,” says the team. Secureframe simplified that auditor language, broke it down into tasks we could understand and follow, and used a simple dashboard to ensure everyone was doing what was required. Many of the tasks we’d otherwise have needed to do manually were automated thanks to Secureframe’s features and integrations, so we were ready for the audit quickly and with less effort on our part.”

Getting and staying SOC 2 compliant, with less effort and distraction for Hasura’s busy team

Building a security culture from the very beginning.

Looking to be proactive about meeting industry standards like SOC 2.

Seeking to demonstrate security resilience to customers and prospects.

Searching for a partner to help them get SOC 2 for the first time—and fast.

Super-dynamic SaaS start-up Fabric was on a mission to disrupt the established ecommerce marketplace. 

Consequently, the company was investing its time and focus into areas including platform and product development, marketing, customer satisfaction, and maximizing operational efficiency.

From the very beginning, they also identified the importance of being proactive about security—ensuring their systems were protected and data processing was done with integrity. 

“Instilling a strong security culture from the beginning was important to us and our customers,” says Vice President of Engineering Rachana Desai. “We needed prospects and customers to feel comfortable giving us their information, because they weren’t just trusting us with their sensitive data, but with their customers’ information, too.”

One way to build rapid trust in their platform was to obtain compliance with industry standards such as SOC 2. 

“We wanted to obtain SOC 2 certification and demonstrate that our security was airtight,” says Rachana. “Compliance would give customers added confidence that security was an absolute priority for us, while ensuring we had the right internal controls in place to bring new products to market faster and improve our operational efficiency.”

Having recognized the value of obtaining SOC 2, Rachana set the target of achieving type 1 certification within 3 months, with type 2 to follow as soon as possible thereafter. 

With such a pressing timeframe, she decided to search out a partner to help Fabric accelerate the process of SOC 2 certification—and remove the time and friction of tackling such a complex and arcane process in-house.

“We could have done our own SOC 2, but the speed would have not been there,” explains Rachana. “It would also have taken the team away from focusing on important areas such as building our products and enhancing the platform for our customers.” 

Rachana needed an experienced security compliance partner with the right people, skillset, digital tools, and track record to help Fabric get its SOC 2 type 1 report for the first time—on time.

Demonstrating to customers that security was a prime focus—and data and systems were secure

Fabric was established by commerce veterans to help brands migrate from legacy commerce systems. Its ‘headless’ platform offers a modular suite of intuitive business applications for retail buyers, planners, and marketers.

How Secureframe Helped Fabric Implement Robust Security Controls and Attain a SOC 2 Report in Just 2 Weeks

“Secureframe has the right team, the right platform, and the right experience to help businesses get SOC 2 certified within tight timeframes. I would not have finished my SOC 2 type 1 so quickly if I didn’t have Secureframe.”

Rachana Desai, Vice President of Engineering, Fabric

From zero to SOC 2 type 1 certified in three months.

2x faster than managing the process in-house.

SOC 2 type 1 audit and report completed in just 2 weeks!

Better equipped to get products to market faster—and scale with confidence.

Fabric unlocked huge time savings by partnering with Secureframe to obtain their SOC 2 type 1 report for the first time. 

Rachana estimates that achieving type 1 certification in-house would have taken over 6 months. With Secureframe, everything was buttoned up inside three months! 

That’s 100% faster delivery than Fabric could have achieved if they’d managed the process internally.

Secureframe also pulled out all the stops to ensure the final part of the process—being audited and obtaining the SOC 2 type 1 report itself—was delivered ahead of deadline. Initially, Rachana had hoped to have it completed within four weeks. In fact, she had the report in her hands in just two.

That’s another example of Secureframe getting things done for Fabric in half the time.

Importantly, because Secureframe automated and streamlined so much of the work Fabric would otherwise have needed to do manually, the company saved hundreds of engineering hours. These time savings meant Fabric could stay focused on other business priorities, such as continually improving platform infrastructure, building security programs, and developing product lines and getting them to market quickly.

With SOC 2 type 1 certification now delivered—and type 2 to follow very soon—Fabric has shown its customers and prospects that security is a primary focus.

As well as the time and potential disruption that Secureframe has saved Fabric, Rachana appreciates both their unique process and the role Secureframe’s dedicated team played in helping them achieve SOC 2.  

“Having Secureframe made a huge difference. Without them, I don’t feel we’d have achieved SOC 2 type 1 with the same rigor, we wouldn’t have closed every gap we found, and as a result, the process would have taken longer,” says Rachana.

She adds: “Secureframe has the right team, the right platform, and the right experience to help businesses get SOC 2 certified within tight timeframes. Also, because they operate in a SaaS environment themselves, they understand what is needed to be successful as a SaaS business.”

As a business that handles sensitive customer data, obtaining a SOC 2 report was an essential step for Fabric. By working with Secureframe, they achieved SOC 2 type 1 at twice the speed. As a result, customers have added trust in their security resilience—and Fabric has yet another competitive edge. 

“I’d recommend Secureframe to other businesses looking to get a SOC 2 for the first time,” says Rachana. “Working with them has been great from a timeline perspective, a process perspective, and a support perspective. I would have not finished my SOC 2 type 1 so quickly if I didn't have Secureframe.”

SOC 2 certification delivered 2x faster and 100s of engineering hours freed up to invest in other areas

Secureframe provided Fabric with advice, automation, integrations, and services, including:

Connecting with core services to identify any security gaps and issues—and advising on solutions.

Integration with a broad range of SaaS tools and applications to automate evidence gathering.

Providing a streamlined workflow that simplified complex requirements into clear and achievable steps.

Rachana took a close look at several vendors that helped businesses build strong security frameworks, but one stood out from the rest—Secureframe.

Rachana appreciated Secureframe’s combination of experienced security and compliance experts, pinpoint process, time-saving automations, and access to a network of respected auditors. 

It felt like Secureframe had streamlined the task of securing SOC 2 from end to end. 

“Secureframe had created a clear and logical process for covering all the areas of focus that SOC 2 requires,” says Rachana. 

“Without that, we’d have needed to take time to understand all the auditing standards and controls for ourselves, and then pull together our own process for achieving SOC 2. That, in itself, would have taken several months to complete internally.” 

As soon as Fabric had contracted with Secureframe, a dedicated Customer Success Manager worked with Rachana to ensure Fabric was SOC 2 type 1-ready in weeks—and continued to support them as they worked towards type 2 certification. 

Secureframe was able to help Rachana achieve this by automating much of the pre-audit process, which would otherwise have taken tons of internal bandwidth, including:

Connecting with Fabric’s core services — Secureframe scanned Fabric’s infrastructure to identify any security gaps and issues, then provided clear guidance on how to configure them, including identifying the right departments within Fabric’s business to be accountable for each task. 


Assess and manage vendor risk — Secureframe integrated with many of Fabric’s vendors and SaaS tools, automatically pulling in security data from those sources and providing detailed risk assessments. This saved Fabric hundreds of hours, because they didn’t have to do any of it manually.  


Simplifying the onboarding of customers and employees — Onboarding customers and employees typically involves fulfilling countless, time-consuming security steps. Secureframe makes the process fast and seamless, with a platform that allows Fabric to easily track what steps — such as background checks and acceptance of security policies — have been completed. This automated workflow ensures they know where the gaps are, without the manual effort of hopping in and out of different systems.

Having followed Secureframe’s process—and utilized a broad range of integrations and automations—Rachana was ready to find an auditor and attain their SOC 2 type 1 report. 

Again, Secureframe’s knowledge and experience with compliance audits enabled this critical step to progress at maximum speed. 

“At first, Secureframe said they could deliver the report in just four weeks,” says Rachana. “Even that seemed fast to me. But, even better, we were actually done in two weeks.”

Rachana believes this phenomenal turnaround time was only possible because of Secureframe’s preferred auditor network, steely attention to process and detail, and knowledgeable support team. 

“After I made very clear expectations on the dates I was targeting and what I needed out of this, Secureframe’s team of customer success and compliance experts were on top of it,” says Rachana. “It was a good partnership throughout, because they were proactive and would tell us: hey guys, you haven’t done this, so you need to do it.” She adds: “Even when we had complex questions for them that required investigation, Secureframe were quick to figure things out and get any issues sorted, which was very helpful.”

Secureframe’s high-quality team, and equally high-quality platform, helped Rachana meet her first compliance deadline—and obtain a SOC 2 type 1 report—well ahead of time. 

In a matter of weeks, they’d attained a level of security certification that was already providing added trust for customers as they continued to make waves in the competitive ecommerce space. 

Secureframe helps Fabric speed-up and streamline the complex and specialized SOC 2 process

Looking to build organizational trust in their early-stage business.

Needing SOC 2 but lacking internal bandwidth to do all the manual work involved.

Missing vital sales and growth opportunities.

Requiring an external expert to get SOC 2 ready, achieve compliance, and win the confidence of enterprise-level clients.

As an early-stage SaaS business, processing customer data was a core activity for Indent—and they needed to show prospects that they took every precaution to protect it. 

To reach their growth goals and push the business to the next level, it was essential they built trust and credibility in the organization—and quickly. They decided the best way to achieve this was to operate with total transparency. So they made it their goal to implement best-in-class systems, processes, and compliance as fast as they could.

One of the top customer requests was to obtain a SOC 2 report to ensure compliance with customer vendor management programs.

“Many businesses steer clear of SOC 2, because it brings so much extra work and time, but we recognised that operational trust was something we had to get right—and that meant chasing SOC 2,” says Fouad Matin, CEO of Indent. “From our systems and code, to our team members, we wanted to ensure everything we were doing was compliant and legal.”

For Fouad, there was another reason why SOC 2 was paramount.

“Companies use Indent’s products to meet their own SOC 2 compliance, because it enables them to collect vital audit evidence automatically,” he says. “So as well as giving prospects more confidence in our operation, we wanted to make sure we could empathise with what they were going through by achieving SOC 2.”

But there was a problem. While the will was there to obtain SOC 2, the internal bandwidth wasn’t.

“We had a team of just three people running our whole operation,” says Fouad. “While we’re very productive, there are only so many hours in the day, and without a compliance team here on site, there was no way we could do all the heavy lifting required to get SOC 2. It would mean reorienting and retraining the team, when what we needed to be focused on was evolving our products and building the brand.”

Without the in-house resource to manage the process, Indent faced the prospect of missing out on vital sales and growth opportunities. 

“We’d identified mid-market enterprise businesses as our target customers, but it was next to impossible to onboard them without SOC 2,” says Fouad. 

“During sales calls, we’d find ourselves dancing around their questions about SOC 2. And if we made it further down the line, the first gate to go through in most of their vendor management programs was whether we had a SOC 2 report.”

Understandably, Fouad was eager to press forward. But before he could, he needed to scout out an expert partner capable of getting Indent SOC 2 ready, achieving compliance, and unlocking exciting new sales opportunities.

Needing to build customer trust from day one, but lacking the bandwidth to secure a SOC 2 report

Indent is a SaaS business focused on making data access within organizations safe and secure. Its products simplify access management, eliminate the headache of figuring out when it’s safe to grant access, and enable teams to quickly get the access they need to cloud apps and infrastructure—when they need it.

How Indent Rapidly Built Customer Trust With Enterprise Clients Thanks to Secureframe

“Secureframe is the best choice for getting and staying SOC 2 compliant. It enabled us to bootstrap and maintain our own compliance program, virtually from day one, and achieve a level of security and credibility that enables a new phase of growth for our business.”

Hundreds of hours of manual work eliminated.

Sales conversations with enterprise prospects are so much easier—and yield more conversions.

Robust security systems implemented that reduce risk and ensure Indent’s hard-built reputation remains intact.

Within two months of receiving their SOC 2 report, Fouad says the difference for his business is already like “night and day”.

Sales conversations with enterprise prospects are now quicker and easier—and yield more conversions. 

“Before we worked with Secureframe, conversations with leads would hit a bump when SOC 2 was mentioned,” explains Fouad. “Now we tell them we have our SOC 2 report from the word ‘go’ and it creates instant excitement that they can move forward with confidence and start using Indent’s products to improve efficiency in their businesses.”

While it’s still early days, Fouad says numerous enterprise clients have already closed on deals. None of them would have been possible without Secureframe’s support achieving SOC 2.

“Secureframe enabled us to have our own compliance team, virtually from day one in our business, and achieve and maintain compliance which enables us to close enterprise customers fast,” says Fouad. “Even better, because Secureframe scales with you, we don’t need to worry about employing a large compliance team further down the line.” 

Because Secureframe streamlines and automates so much manual work, it has saved Fouad’s team hundreds of hours.

“Thanks to Secureframe’s expertise and integrations, we could forget about the compliance process and stay focused on the pieces of our business that we do best, such as improving our products, processes, systems and customer experience,” says Fouad. 

Beyond enabling Indent’s SOC 2 success, Fouad says Secureframe helped him implement security processes that improve efficiency, reduce risk, and ensure Indent’s hard-built reputation remains intact.

“What makes our experience with Secureframe unique is the fact they don’t just help you achieve compliance at a shallow level,” he says. “They provide the expertise for you to put best-in-class processes and systems in place that set you apart from competitors and enable you to usher in a new stage of growth and success.”

With so much time saved, an effortless process, and virtually instant benefits for his business, Fouad is a Secureframe superfan. 

“If you’re looking for a solution to get compliant and maintain it, and also have the confidence that you’re doing the right things along the way, Secureframe is the best choice,” says Fouad. “I’d recommend Secureframe to any business looking to build trust in their brand and unlock enterprise opportunities from the get-go.”

Hundreds of hours of manual work eliminated and a business primed for explosive sales and growth

Assessment of their current security infrastructure.

Detailed plan of the scope of work required to achieve SOC 2.

List of action points clearly laid out on Secureframe’s easy-to-use platform.

Array of software integrations that link with existing tools and massively reduce burden of manual work.

Specific integration developed to automate capture of HR/payroll data.

When Fouad searched the marketplace for a solution to deliver SOC 2 fast and for the first-time, one vendor jumped out—Secureframe. 

Secureframe met Fouad’s requirements in several ways. They had a proven track record for making SOC 2 simple and getting businesses enterprise-ready. Additionally, they provided comprehensive software integrations that made the job of obtaining and maintaining SOC 2 automated and easy.

Right away, Secureframe got to work assessing Indent’s current security infrastructure. 

“As a new business, we didn’t yet have all the correct policies in place, so Secureframe helped us identify where the gaps were, and then defined the systems and processes we needed to put in place,” says Fouad. “This was incredibly beneficial, and showed us the deep expertise they have in the marketplace.”

Secureframe then identified the precise scope of work Indent needed to complete to enable SOC 2. 

“Secureframe didn’t just tell us what was required to pass the audit, they recommended all kinds of best practices that would strengthen our overall security status and build total trust with our customers,” explains Fouad.

Using their easy-to-use online portal—which took Indent no time to set-up—Secureframe then created a list of action points that Fouad’s team could complete, without losing track of the important tasks at hand every day. 

The hours and effort required by Fouad’s team were massively reduced thanks to Secureframe’s 40+ integrations that seamlessly linked with many of the tools Indent were already using. 

“Secureframe’s integrations really reduced our lift,” says Fouad. “Instead of having to pull masses of data manually to provide evidence for the audit, Secureframe’s integrations automated so much of the workload and turned what could have been a stressful process into an effortless one.” 

On one integration in particular, Secureframe really went the extra mile.

“At Indent, we use a very specific HR and payroll system that Secureframe didn’t, at that point, have an integration for,” says Fouad. “They went above and beyond, pulling all the reporting required for the audit on our behalf, while at the same time building out the missing integration, so the pipeline will be automated from now on.”

As a business walking the SOC 2 tightrope for the first time, Fouad appreciates the expert support and guidance they received to keep them on the right path.

“Secureframe made a huge effort to create a personal connection,” says Fouad. “There was always a friendly face on Slack to reach out to with our questions. Whether it was a broad enquiry about security or we wanted to drill into the specifics of how to meet industry standards on a particular policy, Secureframe’s team always had the answer and gave us the reassurance to keep moving forward.”

Just as Fouad had hoped, Indent successfully attained their SOC 2 report with no issues. And, with Secureframe now an ongoing partner, Indent can rest easy that SOC 2 will be maintained in the future and they’ll continue to pass customers’ security reviews with no extra internal workload. 

Secureframe’s automations and hands-on guidance make obtaining SOC 2 an effortless process

Needing to integrate their platform with customers’ payroll systems.

Holding sensitive data, such as SSNs and DOBs.

Providing confidence to customers that security was deeply ingrained.

How Stream Saved Hundreds of Hours and Had Zero Delays Getting SOC 2 and ISO 27001 Compliant With Secureframe

How Hasura Saved 360+ Hours Getting SOC 2 Compliant With Secureframe

How Secureframe Helped Fabric Implement Robust Security Controls and Attain a SOC 2 Report in Just 2 Weeks

How Indent Rapidly Built Customer Trust With Enterprise Clients Thanks to Secureframe

How Secureframe Stripped Months of Manual Labor from SOC 2 and Unlocked Stellar Sales for Benepass

How unitQ Achieved SOC2 Compliance Quickly, Affordably and Hassle-Free With Secureframe

Ready to secure your SOC 2?