Enterprise customers asking for SOC 2 report to move forward with sales cycle.

Inability to do business in certain states without HIPAA compliance.

Desire to scale efficiently and not get bogged down with tedious manual work to keep employees and the company compliant.

Feeling stressed by the unknown and complex compliance progress.

Searching for the right tool to guide them through their first SOC 2 Type I audit as well as becoming HIPAA compliant.

Alpine IQ, a data analytics and marketing platform for cannabis retailers, had begun to engage with larger retailers in the cannabis industry as they grew. Unfortunately, these enterprise clients required SOC 2 in order to sign on as customers. Additionally, given Alpine IQ worked in the highly regulated cannabis space, they also needed to become HIPAA compliant if they wanted to do business in certain states.

Like many companies, Alpine IQ quickly learned that the process of getting SOC 2 and HIPAA compliant would take hundreds of hours of manual work, something that the Alpine IQ team did not have.

“Today we’re around 45 people and will easily double in the next year, but back when we were first thinking about becoming compliant, we were just five people. We just didn’t have the time or knowledge to get compliant and build our business at the same time.”

That’s when Nicholas began looking for outside help to guide him and his team through the process. Early on in his search, Nicholas looked at traditional audit firms like A-LIGN, but quickly realized he would be bogged down in tedious paperwork and spreadsheets if he worked with them. 

“Automation was a key requirement for us as we knew we were going to quickly scale. Onboarding over 100+ employees and maintaining compliance would be a nightmare if we had to do it through excel spreadsheets and not an automated solution like Secureframe.”

That’s when Nicholas came across Secureframe. 

Needing SOC 2 report and HIPAA compliance to unblock enterprise sales deals and do business nationally, but limited time and understanding of compliance process

Alpine IQ empowers the legal cannabis industry by providing customer-focused technology to help retailers of all sizes resolve growth challenges and generate revenue. Alpine IQ provides customers with the industry’s most extensive suite of tools to protect, segment, and promote all in-store and online operations.

How Alpine IQ Got SOC 2 and HIPAA Compliant in Weeks and Closed 8 of the Top 12 Enterprise Companies in the Cannabis Industry

“Secureframe is one of our most valuable vendors. They act like a complete in-house security team compared to anyone else in the market. From traditional audit firms to other software companies, you’re going to save a lot more time, team resources, and money using Secureframe. I’ve already recommended it to my peers. There isn’t a better solution out there for achieving and maintaining compliance.”

https://secureframe.com/customers/alpineiq

Got SOC 2 Type I ready and HIPAA compliant in a matter of weeks.

Closed 8 of the top 12 publicly listed cannabis companies as enterprise clients after achieving SOC 2 Type I report and HIPAA compliance.

One of the only Cannabis companies to be HIPAA compliant, allowing Alpine IQ to do business in states like Maryland and Pennsylvania when competitors can’t.

Saved hundreds of hours of team resources through automating new employee onboarding and evidence collection.

Alpine IQ saved hundreds of hours of manual work for their team by using Secureframe to get their SOC 2 Type I report and become HIPAA compliant in just a matter of weeks.

“Secureframe easily saved us hundreds of hours of work compared to using a traditional audit firm without sacrificing our security posture. They made the process as easy as possible.”

After achieving SOC 2 and HIPAA compliance, Alpine IQ was able to gain a significant competitive advantage in their space as one of the only vendors who is HIPAA compliant, allowing them to do business in multiple states like Maryland and Pennsylvania that required it, as well as create confidence with their enterprise customers with their SOC 2 report. 

Alpine IQ was able to close deals with 8 of the top 12 cannabis retailers, with one of them saying Alpine IQ was one of the most compliant companies they’d ever seen.

“I was on the phone with one of the largest retailers who owns a significant portion of the US market. I sent them our SOC 2 Type I report and our HIPAA readiness report, and they said we were the most buttoned up cannabis company they’ve ever seen.”

Yet most importantly, Nicholas was able to achieve peace of mind knowing that as his company goes on to get their SOC 2 Type II report and scale to hundreds of employees, Secureframe will be there to continuously monitor their state of compliance so he can focus on growing their business.

“Secureframe is probably one of our most valuable vendors. They act like a complete in-house security team. Compared to anyone else in the market, from traditional audit firms to other software companies, you’re going to save a lot more time, team resources, and money using Secureframe. I’ve already recommended it to my peers. There isn’t a better solution out there for achieving and maintaining compliance.”

Hundreds of hours saved, SOC 2 and HIPAA compliance achieved, and closed 8 of the top 12 cannabis retailers

Ability to achieve SOC 2 and HIPAA compliance in one easy-to-use platform.

Deep integrations that linked with existing tools to automate evidence collection process.

Continuous visibility into state of compliance through automated readiness reports with proactive non-compliance alerts and easy-to-follow remediation steps.

End-to-end white glove service from dedicated customer success and compliance teams  through shared Slack Channel and check-in calls to streamline the process.

Greater clarity around the exact steps needed to get SOC 2 ready and HIPAA compliant through a easy-to-follow checklist approach and continuous support during the audit.

Nicholas was impressed with the 100+ robust integrations Secureframe provided to help automate evidence collection across Alpine IQ’s entire tech stack, as well as streamlining policy creation and onboarding for employees in one platform. It quickly became a no-brainer for Nicholas to sign on with Secureframe.

Once onboarded, Secureframe created a thorough, step-by-step list with all the required steps, documentation, and evidence Alpine IQ needed to meet SOC 2 and HIPAA requirements. Secureframe was able to simplify the policy creation process through their library of 40+ policy templates, automate evidence collection through 100+ integrations, and streamline employee onboarding and SOC 2 + HIPAA security awareness training to a single platform.

“Before Secureframe, our employees had to go through 15 different systems, and it would take days for them to get onboarded through all the different software systems. Now, Secureframe is probably 80% of it, and it takes less than a day for people to onboard. That level of automation and time savings is huge!”

Nicholas and his team appreciated the automated readiness reports that provided a live progress update on Alpine IQ’s state of compliance, as well as the support he got throughout the process.

“Onboarding and the support through the entire readiness process was great. I got answers almost immediately through the shared Slack Channel. The check-in calls helped keep us on track to our tight deadlines. And I loved having a live tap through the automated readiness reports if there were any problems across our tools.”

However, the biggest highlight for Nicholas was actually facing a security incident before their audit-window started, and feeling fully prepared to handle it because of the policies and processes Secureframe helped his team establish.

“We faced the same security incident that took down Facebook. But thanks to all the work we did with Secureframe, we were incredibly prepared. We got the whole tech team together and carried out our incident response plan, and presented it to our auditors. They said it was the best response they had ever seen anybody do. That really gave me the confidence and peace of mind that we were doing things right.”

Alpine IQ was able to get SOC 2 ready and HIPAA compliant in just a few weeks after working with Secureframe.

Secureframe’s robust platform, 100+ integrations, and hands-on support from compliance experts set them apart from competitors and enabled seamless SOC 2 and HIPAA compliance

Bogged down with long and repetitive security questionnaires when selling to enterprise.

Spending days and money with external consultants to meet compliance requirements.

Looking to get SOC 2 and ISO 27001 to meet customer expectations and find a competitive advantage.

Feeling stressed by the unknown and complex compliance process.

Searching for an expert partner to guide them through SOC 2 and ISO 27001 for the first time.

Stream, a creator of enterprise-grade activity feed and chat APIs, was rapidly growing and moving up market to larger enterprises. However, to sell into these larger companies, Stream had to go through long and repetitive security questionnaires that took days of manual effort, external consultants, and took team members away from their core work. 

To streamline the security process and speed up sales cycles, Stream decided to pursue both SOC 2 and ISO 27001 certification as they have customers both in and outside of the United States. 

However, once Stream decided to go down the certification route, they quickly realized the amount of manual work and evidence collection that would be required to get SOC 2 and ISO 27001 certified.  

“Traditionally, you’d get an external consultant. But they’d essentially turn everything into piles of documents that we had to go through, and we wanted to avoid more manual work,” says Tommaso Barbugli, Co-Founder and CTO of Stream.

That’s when Tommaso started to search for a solution that would integrate with their existing tech stack to automate the evidence collection process and avoid changing their processes and workflows. 

He wanted to make sure that whatever solution he chose had all the necessary integrations, could provide both SOC 2 and ISO 27001 compliance support, and walk his team through their first certification process. 

Needing SOC 2 and ISO 27001 to demonstrate security to enterprise customers, but stressed about first-time process

Stream is a creator of enterprise-grade cloud components that make it easier for software teams to add in-app chat and activity feeds to their products without reinventing the wheel. Their scalable APIs and SDKs come with all the building blocks to ship a custom white-label experience that rivals today’s leading social platforms.

How Stream Saved Hundreds of Hours and Had Zero Delays Getting SOC 2 and ISO 27001 Compliant With Secureframe

“I would definitely recommend Secureframe. Secureframe was instrumental in helping us get SOC 2 and ISO 27001 certified. We always felt like we were talking to experts in the field. Compared to other competitors, choosing Secureframe is a no brainer."

https://secureframe.com/customers/stream

Tommaso Barbugli, Co-Founder and CTO, Stream

Completed SOC 2 Type 1, SOC 2 Type II, ISO 27001 Stage 1 and ISO 27001 Stage 2 with zero issues or hassle.

Hundreds of hours of time and effort saved for Stream’s busy team.

Sales cycle accelerated by weeks and countless sales opportunities unlocked by being certified.

Improved security posture and more secure onboarding/offboarding of employees to maintain security

Stream saved hundreds of hours of manual work required by partnering with Secureframe to get their SOC 2 and ISO 27001 certifications. 

“Secureframe easily saved us hundreds of hours on evidence collection, implementing new HR policies, and polishing up our security infrastructure. I could focus on my core work and not worry about the compliance process.”

Despite how tedious the process of obtaining a SOC 2 and ISO 27001 certification can be, Stream found the process to be seamless and had zero problems or delays. They were able to get audit-ready within just a couple months compared to the 9 to 12 it can take when businesses choose to take on the process by themselves. Plus, because they had Secureframe by their side, the team felt confident that they would pass their audit without an issue. 

“We had pretty much no issues. We got the certificates we wanted without any delays, and I always felt like I had Secureframe’s support whenever I needed it.”

Tommaso also noticed that sales cycles were accelerated. 

“Before having the security certifications, we would take months going back and forth with our customers’ security teams. Now, it’s just weeks. Our customers feel more confident working with us, plus it’s a massive competitive advantage.”

Plus, as a growing company, Stream appreciated how the audit process helped them improve their overall security posture. 

“Security isn’t just a sales thing. It’s important for the company. That’s been a huge value add of going through this process. We’ve cleaned up our onboarding and offboarding processes, implemented company wide security training, and have robust policies in place that will scale with us.”

Given the support Stream received as well as how seamless the experience was with getting SOC 2 and ISO 27001 audit ready, Tommaso highly recommends Secureframe to anyone, especially those going through the audit process for the first time. 

“My experience has been great from the beginning until now. Secureframe was instrumental in helping us get SOC 2 and ISO 27001 certified.” 

“I would definitely recommend Secureframe. We always felt like we were talking to experts in the field and got great support. Compared to other competitors, choosing Secureframe is a no brainer. I would make the same choice again.”

Hundreds of hours saved, SOC 2 and ISO 27001 compliance achieved without delays, and enterprise sales cycles accelerated

Ability to achieve SOC 2 and ISO 27001 compliance in one easy-to-use platform.

Expert guidance and support to make SOC 2 and ISO 27001 compliance easy and seamless.

Robust software integrations that linked with existing tools and automatically gather evidence for SOC 2 and ISO 27001 requirements.

Introductions to leading pen testing partners and auditors from the beginning.

Dedicated customer success manager and compliance experts who were quick to provide answers and expertise.

After someone from Tommaso’s network who he respected recommended Secureframe, he scheduled a demo to learn more about the platform. 

“The demo was great. They had an answer for all of our questions. It felt like Secureframe was an expert in the field and knew exactly how to get us certified. That really helped increase my confidence in moving forward with them.”

Tommaso liked that Secureframe offered both SOC 2 and ISO 27001 compliance, and that the platform had integrations with the tools Stream already used so they didn’t need to introduce any new changes to their workflow. It made the decision easy.

Given this was Stream’s first time, Stream needed a good deal of support, which Secureframe was happy to provide through their dedicated customer success manager and compliance manager. 

“We got a lot of support from the Secureframe team every step of the way. They connected us with our third party pen tester and if we had a question, they replied immediately. It removed a lot of pressure off me to have to figure everything out. Secureframe told me all the necessary steps to complete, and I could simply assign it to different team members and not worry about it.”

Using the platform, Secureframe created a checklist of all the necessary steps and documentation Stream needed, security checks that had to be carried out, and what sort of evidence needed to be gathered to pass the SOC 2 and ISO 27001 audit. Secureframe was able to automate a lot of the evidence collection process through its 100+ integrations.

“We just needed to connect our tools to the platform, and it streamlined the entire evidence collection process. That was a huge time saver with collecting data.”

Tommaso also appreciated the fact that Secureframe didn’t use agents to collect evidence, helping him feel more secure about the evidence collection process.

With Secureframe’s deep expertise, support and guidance, Stream obtained both their SOC 2 and ISO 27001 certification without any delays. 

“Secureframe was really helpful in eliminating all possible problems with other vendors or the audit process. We had a goal in mind to get our SOC 2 and ISO 27001 certifications, and we achieved it. It would have definitely been more stressful without Secureframe.”

Secureframe’s robust integrations and hands-on expert support enables fast and seamless SOC 2 and ISO 27001 compliance

Enterprise deal blocked without having SOC 2 report.

Bogged down with long and repetitive security questionnaires when moving upmarket.

Time pressure to get SOC 2 compliant quickly to close larger deals and grow business.

Lack of support and clarity from their first SOC 2 software vendor.

Searching for the right expert to guide them through getting their first SOC 2 report.

Akooda, an AI solution in the future of work space, had started to move upmarket to sell their product. Unfortunately, all of these larger organizations were bogging Akooda’s team with long security questionnaires, and one client would not sign on without a SOC 2 report.

Akooda realized that it was time for their company to get SOC 2 compliant, but they quickly learned that the compliance process would take hundreds of hours of manual work and resources if they did it by themselves.

After evaluating multiple companies in the space, Akooda initially chose to use another compliance tool to help streamline their SOC 2 process. Unfortunately, the team at Akooda didn’t feel like they got the support they needed to finish their SOC 2 process efficiently.

“I didn’t feel like I was getting the support I needed, when I needed it. And sometimes, the support wasn’t the most responsive when I had questions or needed extra help. We didn’t have something like a shared Slack Channel where you can get immediate answers.” - Yuval Gonczarowski, Founder and CEO, Akooda 

Yuval also felt like there was a lack of transparency around pricing, something that’s important to a small start-up concerned about costs, and he wasn't sure what scope or experience he was paying for.

“I felt like there was a lack of clarity around pricing. I wasn’t sure exactly what I was paying for when I signed on. SOC 2 has many flavors from Type I to Type II and what scopes you’re getting, and I didn’t feel like it was fully transparent what I was getting. With something as complex and opaque as SOC 2, you want transparency and a real partner. Unfortunately, that wasn’t the case, so we decided to switch vendors.”

Needing SOC 2 report quickly to unblock enterprise sales deals, but limited time and resources to undergo SOC 2 compliance process

Akooda is the AI-driven knowledge solution for the digital, distributed and dynamic age. We help companies navigate operational uncertainties by answering questions like who is the expert on a topic, what is the actual status of a project, what bottlenecks are we facing, and other meaningful insights.

How Akooda Switched SOC 2 Compliance Vendors, Halved the Time Spent on SOC 2, and Got SOC 2 Ready in Just 2 Weeks

“If you’re considering SOC 2, go with Secureframe. It’s the personal care they provide. They try harder. They’re on our side. And they were with us every step of the way to make sure we got our SOC 2 report. Not once did I feel like we were left hanging.”

https://secureframe.com/customers/akooda

Yuval Gonczarowski, Founder and CEO, Akooda 

Took just 2 weeks to get SOC 2 ready using in-house resources. 

Saved double the time and engineering resources from previous vendor so team could focus on building the product.

Improved overall company security posture through having proper controls and processes.

Unlocked and accelerated multiple enterprise sales deals that were blocked due to security compliance.

Speed and time savings was a priority for Akooda when getting ready for SOC 2. Given they’re a small team, they couldn’t afford to have their engineers and teammates spending more time than necessary on SOC 2. Secureframe allowed them to halve the time they were initially spending with another vendor on getting SOC 2 ready.

“Our product tracks company-wide share of attention across different applications and communication channels. Secureframe literally gave us more than half our time back when it came to getting SOC 2 ready versus other vendors. That’s huge in terms of allowing our team to focus on building our company." 

"Plus, you can clearly see the massive difference Secureframe made in terms of streamlining the process. They allowed us to get ready in just 2 weeks with a significant reduction in effort required by our team.”

Getting SOC 2 ready can often take months for many companies, but with Secureframe’s help, Akooda was ready in just a couple of weeks. They went into their audit confident that Secureframe set them up for success and are standing by them for any additional support they need.

Another huge benefit for Akooda was accelerating deal cycles and being able to approach larger companies.

“We can approach larger companies and move a lot quicker. And, we don’t need to do a bunch of security questionnaires anymore. We can simply show our SOC 2 report and keep the process moving.”

Finally, getting SOC 2 ready allowed Akooda to improve their overall compliance posture. They have right controls, onboarding, and offboarding processes in place. 

With their SOC 2 report in hand and Secureframe’s software continuously monitoring and maintaining Akooda’s SOC 2 compliance, Akooda can focus on building their product, growing their business, and not worry about falling out of compliance.

“If you’re considering SOC 2, go with Secureframe. It’s the personal care they provide. They try harder. They’re on our side. And they were with us every step of the way to make sure we got our SOC 2 report. Not once did I feel like we were left hanging.” Yuval Gonczarowski, Founder and CEO, Akooda 

Halved the time spent on SOC 2, hundreds of hours saved, SOC 2 report achieved without delays, and enterprise sales cycles unblocked

Ability to achieve SOC 2 compliance in one easy-to-use platform.

End-to-end white glove service from dedicated customer success and compliance team through shared Slack Channel and check-in calls to streamline the process.

Greater clarity around the exact steps needed to get SOC 2 ready through a easy-to-follow checklist approach and continuous support.

Robust software integrations that linked with existing tools to automate evidence collection process.

Yuval decided to work with Secureframe after working with another provider. From his conversations with Secureframe when he was considering what to use next, it was clear to him that the Secureframe team would go above and beyond to support him and be a true partner during the SOC 2 readiness process. 

Additionally, Secureframe provided Yuval with true clarity around pricing, and what he was going to get in terms of software, support, and scope.

“It was clear to me that Secureframe embodied the slogan ‘We try harder’. They had a give-first mentality and we really got the white-glove treatment that was promised to us from Day 1. We didn’t feel like we were one of many. We felt special, and that the Secureframe team would stand by us no matter what during the readiness and audit process.”

Once onboarded, Secureframe provided Akooda with a clear checklist of all the required steps and documentation they needed as well as the evidence they had to provide to meet SOC 2 requirements. Secureframe was able to streamline most of the evidence collection process through its 100+ integrations. 

The support Yuval and his team received though was a key highlight to their experience working with Secureframe. 

“Having a Shared Slack Channel was great as we could get answers quickly and keep moving forward. On top of that, Secureframe’s compliance team went above and beyond to support us. We work in different time zones and Secureframe’s compliance experts had no issue taking a call at 7 or 8am to accommodate our later working hours. That made me feel like I really had someone on our side to support us.”

Akooda was able to get audit-ready in just 2 weeks after working with Secureframe. But more importantly, Yuval was able to cut time spent on SOC 2 by half when he switched over to Secureframe, allowing his team to focus on executing against their roadmap for their customers versus being bogged down by SOC 2 requirements.

Secureframe’s robust platform and hands-on support from compliance experts set them apart from competitors and enabled seamless SOC 2 compliance

Building a security culture from the very beginning.

Looking to be proactive about meeting industry standards like SOC 2.

Seeking to demonstrate security resilience to customers and prospects.

Searching for a partner to help them get SOC 2 for the first time—and fast.

Super-dynamic SaaS start-up Fabric was on a mission to disrupt the established ecommerce marketplace. 

Consequently, the company was investing its time and focus into areas including platform and product development, marketing, customer satisfaction, and maximizing operational efficiency.

From the very beginning, they also identified the importance of being proactive about security—ensuring their systems were protected and data processing was done with integrity. 

“Instilling a strong security culture from the beginning was important to us and our customers,” says Vice President of Engineering Rachana Desai. “We needed prospects and customers to feel comfortable giving us their information, because they weren’t just trusting us with their sensitive data, but with their customers’ information, too.”

One way to build rapid trust in their platform was to obtain compliance with industry standards such as SOC 2. 

“We wanted to obtain SOC 2 certification and demonstrate that our security was airtight,” says Rachana. “Compliance would give customers added confidence that security was an absolute priority for us, while ensuring we had the right internal controls in place to bring new products to market faster and improve our operational efficiency.”

Having recognized the value of obtaining SOC 2, Rachana set the target of achieving type 1 certification within 3 months, with type 2 to follow as soon as possible thereafter. 

With such a pressing timeframe, she decided to search out a partner to help Fabric accelerate the process of SOC 2 certification—and remove the time and friction of tackling such a complex and arcane process in-house.

“We could have done our own SOC 2, but the speed would have not been there,” explains Rachana. “It would also have taken the team away from focusing on important areas such as building our products and enhancing the platform for our customers.” 

Rachana needed an experienced security compliance partner with the right people, skillset, digital tools, and track record to help Fabric get its SOC 2 type 1 report for the first time—on time.

Demonstrating to customers that security was a prime focus—and data and systems were secure

Fabric was established by commerce veterans to help brands migrate from legacy commerce systems. Its ‘headless’ platform offers a modular suite of intuitive business applications for retail buyers, planners, and marketers.

How Secureframe Helped Fabric Implement Robust Security Controls and Get SOC 2 Ready in Just 2 Weeks

“Secureframe has the right team, the right platform, and the right experience to help businesses get SOC 2 certified within tight timeframes. I would not have finished my SOC 2 type 1 so quickly if I didn’t have Secureframe.”

https://secureframe.com/customers/fabric

Rachana Desai, Vice President of Engineering, Fabric

From zero to SOC 2 type 1 certified in three months.

2x faster than managing the process in-house.

SOC 2 type 1 audit and report completed in just 2 weeks!

Better equipped to get products to market faster—and scale with confidence.

Fabric unlocked huge time savings by partnering with Secureframe to obtain their SOC 2 type 1 report for the first time. 

Rachana estimates that achieving type 1 certification in-house would have taken over 6 months. With Secureframe, everything was buttoned up inside three months! 

That’s 100% faster delivery than Fabric could have achieved if they’d managed the process internally.

Secureframe also pulled out all the stops to ensure the final part of the process—being audited and obtaining the SOC 2 type 1 report itself—was delivered ahead of deadline. Initially, Rachana had hoped to have it completed within four weeks. In fact, she had the report in her hands in just two.

That’s another example of Secureframe getting things done for Fabric in half the time.

Importantly, because Secureframe automated and streamlined so much of the work Fabric would otherwise have needed to do manually, the company saved hundreds of engineering hours. These time savings meant Fabric could stay focused on other business priorities, such as continually improving platform infrastructure, building security programs, and developing product lines and getting them to market quickly.

With SOC 2 type 1 certification now delivered—and type 2 to follow very soon—Fabric has shown its customers and prospects that security is a primary focus.

As well as the time and potential disruption that Secureframe has saved Fabric, Rachana appreciates both their unique process and the role Secureframe’s dedicated team played in helping them achieve SOC 2.  

“Having Secureframe made a huge difference. Without them, I don’t feel we’d have achieved SOC 2 type 1 with the same rigor, we wouldn’t have closed every gap we found, and as a result, the process would have taken longer,” says Rachana.

She adds: “Secureframe has the right team, the right platform, and the right experience to help businesses get SOC 2 certified within tight timeframes. Also, because they operate in a SaaS environment themselves, they understand what is needed to be successful as a SaaS business.”

As a business that handles sensitive customer data, obtaining a SOC 2 report was an essential step for Fabric. By working with Secureframe, they achieved SOC 2 type 1 at twice the speed. As a result, customers have added trust in their security resilience—and Fabric has yet another competitive edge. 

“I’d recommend Secureframe to other businesses looking to get a SOC 2 for the first time,” says Rachana. “Working with them has been great from a timeline perspective, a process perspective, and a support perspective. I would have not finished my SOC 2 type 1 so quickly if I didn't have Secureframe.”

SOC 2 certification delivered 2x faster and 100s of engineering hours freed up to invest in other areas

Secureframe provided Fabric with advice, automation, integrations, and services, including:

Connecting with core services to identify any security gaps and issues—and advising on solutions.

Integration with a broad range of SaaS tools and applications to automate evidence gathering.

Providing a streamlined workflow that simplified complex requirements into clear and achievable steps.

Dedicated customer success manager and compliance experts always available to provide answers and expertise.

Rachana took a close look at several vendors that helped businesses build strong security frameworks, but one stood out from the rest—Secureframe.

Rachana appreciated Secureframe’s combination of experienced security and compliance experts, pinpoint process, time-saving automations, and access to a network of respected auditors. 

It felt like Secureframe had streamlined the task of securing SOC 2 from end to end. 

“Secureframe had created a clear and logical process for covering all the areas of focus that SOC 2 requires,” says Rachana. 

“Without that, we’d have needed to take time to understand all the auditing standards and controls for ourselves, and then pull together our own process for achieving SOC 2. That, in itself, would have taken several months to complete internally.” 

As soon as Fabric had contracted with Secureframe, a dedicated Customer Success Manager worked with Rachana to ensure Fabric was SOC 2 type 1-ready in weeks—and continued to support them as they worked towards type 2 certification. 

Secureframe was able to help Rachana achieve this by automating much of the pre-audit process, which would otherwise have taken tons of internal bandwidth, including:

Connecting with Fabric’s core services — Secureframe scanned Fabric’s infrastructure to identify any security gaps and issues, then provided clear guidance on how to configure them, including identifying the right departments within Fabric’s business to be accountable for each task. 


Assess and manage vendor risk — Secureframe integrated with many of Fabric’s vendors and SaaS tools, automatically pulling in security data from those sources and providing detailed risk assessments. This saved Fabric hundreds of hours, because they didn’t have to do any of it manually.  


Simplifying the onboarding of customers and employees — Onboarding customers and employees typically involves fulfilling countless, time-consuming security steps. Secureframe makes the process fast and seamless, with a platform that allows Fabric to easily track what steps — such as background checks and acceptance of security policies — have been completed. This automated workflow ensures they know where the gaps are, without the manual effort of hopping in and out of different systems.

Having followed Secureframe’s process—and utilized a broad range of integrations and automations—Rachana was ready to find an auditor and attain their SOC 2 type 1 report. 

Again, Secureframe’s knowledge and experience with compliance audits enabled this critical step to progress at maximum speed. 

“At first, Secureframe said they could deliver the report in just four weeks,” says Rachana. “Even that seemed fast to me. But, even better, we were actually done in two weeks.”

Rachana believes this phenomenal turnaround time was only possible because of Secureframe’s preferred auditor network, steely attention to process and detail, and knowledgeable support team. 

“After I made very clear expectations on the dates I was targeting and what I needed out of this, Secureframe’s team of customer success and compliance experts were on top of it,” says Rachana. “It was a good partnership throughout, because they were proactive and would tell us: hey guys, you haven’t done this, so you need to do it.” She adds: “Even when we had complex questions for them that required investigation, Secureframe were quick to figure things out and get any issues sorted, which was very helpful.”

Secureframe’s high-quality team, and equally high-quality platform, helped Rachana meet her first compliance deadline—and obtain a SOC 2 type 1 report—well ahead of time. 

In a matter of weeks, they’d attained a level of security certification that was already providing added trust for customers as they continued to make waves in the competitive ecommerce space. 

Secureframe helps Fabric speed-up and streamline the complex and specialized SOC 2 process

Looking to build organizational trust in their early-stage business.

Needing SOC 2 but lacking internal bandwidth to do all the manual work involved.

Missing vital sales and growth opportunities.

Requiring an external expert to get SOC 2 ready, achieve compliance, and win the confidence of enterprise-level clients.

As an early-stage SaaS business, processing customer data was a core activity for Indent—and they needed to show prospects that they took every precaution to protect it. 

To reach their growth goals and push the business to the next level, it was essential they built trust and credibility in the organization—and quickly. They decided the best way to achieve this was to operate with total transparency. So they made it their goal to implement best-in-class systems, processes, and compliance as fast as they could.

One of the top customer requests was to obtain a SOC 2 report to ensure compliance with customer vendor management programs.

How Stream Saved Hundreds of Hours and Had Zero Delays Getting SOC 2 and ISO 27001 Compliant With Secureframe

How Alpine IQ Got SOC 2 and HIPAA Compliant in Weeks and Closed 8 of the Top 12 Enterprise Companies in the Cannabis Industry

How Akooda Switched SOC 2 Compliance Vendors, Halved the Time Spent on SOC 2, and Got SOC 2 Ready in Just 2 Weeks

How Secureframe Helped Fabric Implement Robust Security Controls and Get SOC 2 Ready in Just 2 Weeks

How Indent Rapidly Built Customer Trust With Enterprise Clients Thanks to Secureframe

How Rootly Got SOC 2 Ready In 2 Weeks With the Help of Secureframe’s Expert Support

How Basis Theory Achieved PCI Compliance With Zero Issues or Delays

How Secureframe Stripped Months of Manual Labor from SOC 2 and Unlocked Stellar Sales for Benepass

How unitQ Achieved SOC 2 Compliance Quickly, Affordably and Hassle-Free With Secureframe

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Security

Auditors

How Stream Saved Hundreds of Hours and Had Zero Delays Getting SOC 2 and ISO 27001 Compliant With Secureframe

How Alpine IQ Got SOC 2 and HIPAA Compliant in Weeks and Closed 8 of the Top 12 Enterprise Companies in the Cannabis Industry

How Akooda Switched SOC 2 Compliance Vendors, Halved the Time Spent on SOC 2, and Got SOC 2 Ready in Just 2 Weeks

How Secureframe Helped Fabric Implement Robust Security Controls and Get SOC 2 Ready in Just 2 Weeks

How Indent Rapidly Built Customer Trust With Enterprise Clients Thanks to Secureframe

How Rootly Got SOC 2 Ready In 2 Weeks With the Help of Secureframe’s Expert Support

How Basis Theory Achieved PCI Compliance With Zero Issues or Delays

How Secureframe Stripped Months of Manual Labor from SOC 2 and Unlocked Stellar Sales for Benepass

How unitQ Achieved SOC 2 Compliance Quickly, Affordably and Hassle-Free With Secureframe

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