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As a valued partner in your security and compliance journey, we are dedicated to providing you with transparent, real-time insights into our global support performance.
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Insanely fast response time on a Friday afternoon. Problem was resolved and we are stoked! Thank you!
Excellent and speedy response. The support group has been, and continues to be, a great team.
I appreciated that the issue was allowed to stay open until it was completely resolved. I also appreciated the follow up, and checking the team did to make sure the issue was actually resolved
Everything goes well with the support organization. Always attentive and fast to respond. I feel listened to and understood by the support team and that is incredibly important.
Bob was great! Really took the time to provide excellent customer service. 10/10 would recommend!
I was happy how quickly the person joined the chat and then understood and resolved my question. Nice work!
Prompt response and options to choose the best outcome. Great service, thank you
Awesome!! Wish all my support was this good.
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