After someone from Tommaso’s network who he respected recommended Secureframe, he scheduled a demo to learn more about the platform.
“The demo was great. They had an answer for all of our questions. It felt like Secureframe was an expert in the field and knew exactly how to get us certified. That really helped increase my confidence in moving forward with them.”
Tommaso liked that Secureframe offered both SOC 2 and ISO 27001 compliance, and that the platform had integrations with the tools Stream already used so they didn’t need to introduce any new changes to their workflow. It made the decision easy.
Given this was Stream’s first time, Stream needed a good deal of support, which Secureframe was happy to provide through their dedicated customer success manager and compliance manager.
“We got a lot of support from the Secureframe team every step of the way. They connected us with our third party pen tester and if we had a question, they replied immediately. It removed a lot of pressure off me to have to figure everything out. Secureframe told me all the necessary steps to complete, and I could simply assign it to different team members and not worry about it.”
Using the platform, Secureframe created a checklist of all the necessary steps and documentation Stream needed, security checks that had to be carried out, and what sort of evidence needed to be gathered to pass the SOC 2 and ISO 27001 audit. Secureframe was able to automate a lot of the evidence collection process through its 100+ integrations.
“We just needed to connect our tools to the platform, and it streamlined the entire evidence collection process. That was a huge time saver with collecting data.”
Tommaso also appreciated the fact that Secureframe didn’t use agents to collect evidence, helping him feel more secure about the evidence collection process.
With Secureframe’s deep expertise, support and guidance, Stream obtained both their SOC 2 and ISO 27001 certification without any delays.
“Secureframe was really helpful in eliminating all possible problems with other vendors or the audit process. We had a goal in mind to get our SOC 2 and ISO 27001 certifications, and we achieved it. It would have definitely been more stressful without Secureframe.”