Consumers are inundated with choices when it comes to selecting products and services. Organizations must focus on delivering a superior product or service to stand out in crowded markets and capture their attention and business.

Organizations aiming to deliver value to customers and exceed expectations often implement a Quality Management System (QMS). This system documents processes, procedures, and responsibilities to ensure the delivery of the highest quality product or service that meets customer and regulatory requirements.

Today, we are excited to announce support for ISO 9001, a globally recognized standard for quality management developed by the International Organization for Standardization (ISO). Having successfully enabled numerous customers in streamlining compliance for ISO security and privacy frameworks, including ISO 27001 and ISO 27701, we are now excited to empower our customers to obtain and maintain high-quality standards through ISO 9001.

What is ISO 9001 certification?

ISO 9001 is a globally recognized standard for quality management, designed to enhance the performance of any organization striving to meet customer expectations and commit to delivering superior products and services. This standard defines seven quality management principles for a QMS, emphasizing the implementation of effective processes to continuously deliver high quality products and services.

Centered around customer satisfaction and continuous improvement, certification to ISO 9001 helps organizations elevate customer trust and confidence. This certification also contributes to improvements in quality control processes and nurtures a culture committed to continuous improvements.

How Secureframe supports ISO 9001 certification

Secureframe simplifies the ISO 9001 certification process, enabling organizations to save time while fulfilling the necessary requirements. This includes control mapping to framework requirements and built-in Secureframe tools such as Policy Management, Risk Management, and more. 

Our Policy Management tool provides policy templates, crafted and validated by in-house experts and former auditors, including a QMS manual and quality policy. You can also choose to create customized policies that align with your organizational objectives. Once policies are established, effortlessly publish them for employee review and acceptance.

Our robust Risk Management features make it easy for you to manage and monitor internal and external risks that may affect conformity of products and services. Utilize Comply AI for Risks to automate the risk assessment workflow, get full visibility into your risks on the risk register, and link mitigating controls and documents to individual risks, such as your QMS policies. 

We also continuously monitor your environment to automate evidence collection and deliver real-time notifications, ensuring your QMS consistently meets the necessary requirements and principles of ISO 9001.
To learn more about Secureframe, reach out to schedule a demo with one of our compliance experts.